Our first responsibility is to the customer. It is our commitment that Vantage Endoscopy will provide timely and reliable customer response in the interest of minimizing, if not eliminating, service disruption within your lab, clinic or institution.
Vantage is proud to be represented in more than 95% of Canadian hospitals with active Operating Room and GI services. With our head office centrally located in Kitchener – about 45 minutes away from Pearson International Airport in Toronto – and our National Service Facility based in Markham, we are centrally located and logistically optimized.
Vantage boasts one of the largest GI-focused sales forces in the country divided across three regions and broken out into 16 territories. Within the Richard Wolf division, we support ten territories nationally with similar regional alignments. Providing thorough on-site coverage in all provinces, our Sales Consultants, National Product Specialists, and Sales Associates are experts on Canadian medical device commercialization. All representatives receive extensive OEM product training, ongoing clinical education and testing, and have completed Code of Conduct training through MEDEC, the national association representing Canada’s Innovative Medical Technology Companies.
The commercial team is backed by over 50 Marketing, Sales Support, Customer Service, Technical Service, RFP, and Regulatory personnel dedicated to large and ever-expanding our customer base.
We approach every opportunity with professional ethics in front and patient care at top of mind.
Our friendly, knowledgeable customer care staff is available to assist with all of your inquiries… and you’ll always speak to someone live. We’re here to address all of your account inquiries such as:
Vantage Endoscopy’s hours of operation for Customer Service are: 8:30am – 5:00pm est.
To get in touch with a Vantage Endoscopy support person please use one of the following methods:
Complete our Contact Form or call us at 866.677.4121